Employment - Sales Team

The Counter team member has ultimate responsibility for providing the guest with remarkable service. The role has a strong hospitality element, ensuring that the restaurant delivers incredible food and remarkable guest service.

Essential Functions/Responsibilities of the Job

    • Greets guest immediately with a warm welcoming greeting (eye contact, smile, and not the same to every person.)


    • Provides new guest tour and tasting.


    • Provides guest with specific suggestions to create the ultimate poke bowl.


    • Visits guests and pre bus, provide drink refills, and dole whip samples.


    • Provides a sincere farewell to each guest.


    • Demonstrates the ability to accurately describe all food and sauces (including ingredients)


    • Committed to excellence and looks for ways to improve processes.


    • Uses time efficiently and works in an organized manner.


    • Provides proper portioning.


    • Displays positive outlook and pleasant manner.


    • Ability to accurately provide correct change to guests and operate POS system.


    • Ability to direct the work of co-workers.


    • Ability to accurately answer questions from co-workers and guests.


    • Accurately counts drawer, drops deposit and completes mid/closing checklistAdditional duties of Shift Lead


Requirements, Education, Skills and Experience

    • Previous restaurant experience preferred.


    • Excellent guest service skills


    • Strong communication skills, tact and diplomacy


    • Self-motivation and ambition


    • Enthusiasm and the ability to learn quickly.


    • Good organizational skills


    • Basic computer skills, input information


    • Good time management skills


    • Energy and stamina, as well as resilience


    • Ability to work in a fast-paced, rapidly changing environment.


    • Ability to work under time constraints and deadlines.


    • Results-driven approach to work


    • Decision-making and problem-solving skills


    • Must provide proof of eligibility to work in the United States