Employment - Sales Team

The Counter team member has ultimate responsibility for providing the guest with remarkable service. The role has a strong hospitality element, ensuring that the restaurant delivers incredible food and remarkable guest service.

Essential Functions/Responsibilities of the Job

    • Greets guest immediately with a warm welcoming greeting (eye contact, smile, and not the same to every person.)

 

    • Provides new guest tour and tasting.

 

    • Provides guest with specific suggestions to create the ultimate poke bowl.

 

    • Visits guests and pre bus, provide drink refills, and dole whip samples.

 

    • Provides a sincere farewell to each guest.

 

    • Demonstrates the ability to accurately describe all food and sauces (including ingredients)

 

    • Committed to excellence and looks for ways to improve processes.

 

    • Uses time efficiently and works in an organized manner.

 

    • Provides proper portioning.

 

    • Displays positive outlook and pleasant manner.

 

    • Ability to accurately provide correct change to guests and operate POS system.

 

    • Ability to direct the work of co-workers.

 

    • Ability to accurately answer questions from co-workers and guests.

 

    • Accurately counts drawer, drops deposit and completes mid/closing checklistAdditional duties of Shift Lead

 

Requirements, Education, Skills and Experience

    • Previous restaurant experience preferred.

 

    • Excellent guest service skills

 

    • Strong communication skills, tact and diplomacy

 

    • Self-motivation and ambition

 

    • Enthusiasm and the ability to learn quickly.

 

    • Good organizational skills

 

    • Basic computer skills, input information

 

    • Good time management skills

 

    • Energy and stamina, as well as resilience

 

    • Ability to work in a fast-paced, rapidly changing environment.

 

    • Ability to work under time constraints and deadlines.

 

    • Results-driven approach to work

 

    • Decision-making and problem-solving skills

 

    • Must provide proof of eligibility to work in the United States

 

 

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